Brimmond Group and Rigrun Europe are a collective group of organisations that work globally to deliver safer, efficient, and cost-effective engineered solutions. Established in 1996 and based in Kintore, they deliver bespoke, integrated solutions, from the purchase and hire of specific equipment, to the design and manufacture of one-off pieces, for a range of sectors including marine, renewable, oil & gas and defence.
The solutions in place were over a decade in age, dating back to when their support began and had not been reviewed or modified since. As a growing business, these solutions and capacities no longer met any of Brimmond’s requirements.
Storage had reached critical capacities for both their back-up solutions and server. As there were concerns that the back-up solution may not meet the business requirements, they began looking for guidance to see if the backup was sufficient to spin up the servers in a disaster recovery situation, if required. There was also not enough disk space for the virtual host to run the servers efficiently, which caused frequent issues, such as freezing and crashing. This caused increasing concerns and highlighted the dangers, which could be faced if changes were not made.
The staff at Brimmond had lost confidence in their current IT provision and didn’t feel they were getting the support they needed from the resource available to them which meant any problems Brimmond faced were often left unresolved, which lead to a host of internal challenges.
Brimmond’s VPN access was originally set up using a free piece of software, that only allowed access for one person. It had become clear when attending events or attempting to log in anywhere, that it was un-reliable and was not fit for purpose.
After experiencing problems for an extensive amount of time, without any resolutions, the decision was made to change IT provider.